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How do I cancel my purchase?
How do I cancel my purchase?

cancellation

Laura Stoy avatar
Written by Laura Stoy
Updated over a week ago

We're sorry to hear this! We know RocketJudge isn't always the right fit for every event. The following policies apply to outright cancellations only, not to adjustments in event size/tier.

More than 60 days before your event start date: You are entitled to a 100% refund of your platform purchase price, provided that you have not emailed judges or competitors through your RocketJudge event.

Between 30-60 days before your event start date: You are entitled to a 50% refund of your platform purchase price, provided that you have not emailed judges or competitors through your RocketJudge event.

Less than 30 days before your event start date: You are entitled to a 25% refund of your platform purchase price, provided that you have not emailed judges or competitors through your RocketJudge event.

Less than 7 days before your event start date: No refunds are available.

Please contact your service rep or our team at billing@rocketjudge.com to cancel your order.

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